Game Crashing, Freezing, or Blank Screen.Problems Downloading or Installation Failed.We do our best to respond as quickly as possible! We reply to questions in the order that they were received, so response times can vary depending on how busy we are. Our average response time is typically around 24 - 72 hours. Our response will be sent to the email address that you provided.
Here are a few important things to keep in mind when contacting Customer Support: If you can't find the answer to your question on our help site, you can contact Customer Support by email.